Lynda.com.ISO20000-ELOHiM

Section

Appz

Group

ELOHiM

Size

2,08 GB

Files

47

Date

2014-09-08

NFO

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     RELEASE NAME....: Lynda.com.ISO20000-ELOHiM
     RELEASE DATE....: 2014-09-08
     RELEASE SIZE....: 45x50Mb
     FORMAT..........: Bookware
     LANGUAGE........: English
     URL.............: http://www.lynda.com
	 
     Learn the core components of ISO/IEC 20000. ISO/IEC 20000 is the first
     international standard for IT service management developed by the
     International Organization for Standardization (ISO) and International
     Electrotechnical Commission (IEC). Suzanne Van Hove introduces the core
     concepts of IT service management, explores critical terms, examines the
     service-delivery processes, and takes a look at relationship, resolution,
     and control processes.

     Author: Suzanne Van Hove
     Subject: IT
     Duration: 4h 50m
     Released: Sep 08, 2014

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