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| Grow Your Profits Through Customer Service Excellence |
| (c) Miles Furnell |
| |
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|=============================================================================|
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| Publisher ....: Udemy |
| Level ........: all level |
| Runtime ......: 59 mins |
| Language .....: English |
| Release Type .: Retail |
| Release Format: ISO |
| Store Date ...: 2015.05.22 |
| Release Date .: 2015.06.03 |
| ISO Size .....: 517,797,888 |
| ISO Checksum .: 0A9D28D7 |
| Disk Count ...: 11 * 50MB |
| Disk Name ....: comprised_ugyptcse |
| |
| Link/URL .....: http://is.gd/gYKRfV |
| |
|=============================================================================|
|===================>> D e s c r i p t i o n <<====================|
|-------------------==========================================================|
| |
| Most businesses concentrate all their marking effort on attracting new |
| customers, but smart businesses focus on providing a customer experience |
| so fantastic that they're able not only to retain their existing customers |
| but they also attract new ones through word of mouth. |
| |
| In this course you'll learn how to develop a customer-centric strategy and |
| put in place the people, processes and systems to create the wow factor |
| and transform your customer experience, following in the footsteps of the |
| world's favourite brands. |
| |
| With over an hour's worth of carefully structured videos using real world |
| examples, plus interactive quizzes I'll give you the tools to understand |
| what makes customers tick, to shape your business around the customer |
| experience and create a cycle of activity which leads to constant |
| improvement, gets your employees on board and has your customers doing |
| your advertising for free. |
| |
| This course offers owners and managers of small to medium sized enterprises |
| the opportunity to grow their profits organically, without spending a |
| fortune on marketing. |
| |
| |
|=============================================================================|
|===================>> G r o u p N e w s <<====================|
|-------------------==========================================================|
| |
| No news is good news! |
| |
|=============================================================================|
|===================>> G r e e t i n g s <<====================|
|-------------------==========================================================|
| |
| Some hardworking groups, and maybe you? |
| |
+-----------------------------------------------------------------------------+
| - --=- C O M P R I S E D -=-- - |
| ⌐ 2 0 1 5 |
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