ITIL Foundations
Release Name: CBT.Nuggets.ITIL.Foundations-PRODEV
Release Date: 2015-06-07
Release Size: 1800MB
Release URL : https://www.cbtnuggets.com/it-training/itil-foundation-certification
INSTALLATION
1. Extract
2. Mount/Burn (if needed)
3. Play & Learn
SUMMARY
This ITIL training covers the IT infrastructure library (ITIL) thatÆs ideal for use by large IT departments, including topics such as the service lifecycle, service operations, and more!
Recommended skills:
Experience working with an IT department
Various IT-related skills
Recommended equipment:
No equipment necessary
Related certifications:
ITIL Foundations certificate (v3)
PMP
PMI-Agile
Related job functions:
IT manager
Project lead
Service provider
IT support
Learn the essentials of ITIL 2011 Foundations. This course is aimed at large IT departments.
Most companies that focus on the IT sector offer services within and without their company.
For the end customer outside the company, much of these services seem to just show up.
But behind the scenes is an IT department helping to deliver these services. For IT departments to run well there are processes that need to happen.
In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually
But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.
That's what IT Infrastructure Library (ITIL) and IT Service Management (ITSM) are all about -
managing the processes within an IT department to make the department run well and to make sure resources are available as needed.
This certification and skill set are valuable to medium and large companies because it helps them get the most of their IT investment,
both in the technology and in the people.
This training has been approved for PMI Category A PDUs. For a listing of how many PDUs are earned for this training, please visit our PMI R.E.P. FAQs on our Forum.
RESPECT
iNKiSO, JGTiSO, AG, CFE, LiBiSO
ur Forum.
RESPECT
iNKiSO, JGTiSO, AG, CFE, LiBiSO