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RELEASE NAME....: Lynda.com.Balanced.Scorecard.and.Key.Performance.Indicators-ELOHiM
RELEASE DATE....: 2016-08-08
RELEASE SIZE....: 34x15Mb
FORMAT..........: Bookware
LANGUAGE........: English
URL.............: http://www.lynda.com
There's a critical link between an organization's goals and its
performance metrics. A beautiful mission statement is nothing without
specific, actionable measures that provide incentives to succeed. These
actionable numeric measures are called key performance indicators (KPIs)
and can be organized into a structure called the balanced scorecard. The
scorecard helps you quantify business performance over time: weeks,
months, quarters, or even years. In this course, accounting professors Jim
and Kay Stice explain what KPIs your business should consider in a
balanced scorecard, from financial goals to employee and customer
satisfaction. They describe how to craft a clear mission statement that
complements your KPIs, and how to tie performance to incentives. Plus, get
a look at KPIs in action, as Jim and Kay break down a case study examining
a trucking company's balanced scorecard.
Topics include:
* The importance of KPIs and measuring performance
* Financial goals and measure
* Customer needs and satisfaction
* Employee growth
* Creating an effective mission statement
* Linking measurements and rewards
* Examining a KPI case study
Subjects: Business, Accounting, Business Skills, Finance
Author: Jim SticeKay Stice
Level: Intermediate
Duration: 1h 17m
Released: 8/4/2016