Packt.-.The.The.Art.Of.CRM.2019.Retail.EPUB.eBook-BitBook
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- 2020-03-21
NFO
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| The The Art Of CRM |
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| DATE: 21-03-2020 SIZE: 23.99 MB DISKS: 1x50.00MB PAGES: n/a |
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| PUBLISHER: Packt Publishing GENRE: |
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| AUTHOR: Max Fatouretchi |
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| FORMAT: EPUB PROTECTION: DRM EDITION: n/a |
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| URL: https://is.gd/BGVzzK |
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| LANGUAGE: English ISBN: 9781789538922 |
: :
: This CRM masterclass gives you a proven approach to modern customer :
: relationship management Key Features Proven techniques to architect CRM :
: systems that perform well, that are built on time and on budget, and that :
: deliver value for many years Combines technical knowledge and business :
: experience to provide a powerful guide to CRM implementation Covers modern :
: CRM opportunities and challenges including machine learning, cloud hosting :
: and GDPR compliance Book Description CRM systems have delivered huge value :
: to organizations. This book shares proven and cutting-edge techniques to :
: increase the power of CRM even further. In The Art of CRM, Max Fatouretchi :
: shares his decades of experience building successful CRM systems that make :
: a real difference to business performance. Through clear processes, :
: actionable advice, and informative case studies, The Art of CRM teaches yo :
: to design successful CRM systems for your clients. Fatouretchi, founder of :
: Academy4CRM institute, draws on his experience over 20 years and 200 CRM :
: implementations worldwide. Bringing CRM bang up to date, The Art of CRM :
: shows how to add AI and machine learning, ensure compliance with GDPR, and :
: choose between on-premise, cloud, and hybrid hosting solutions. If you're :
: looking for an expert guide to real-world CRM implementations, this book i :
: for you. What you will learn Deliver CRM systems that are on time, on :
: budget, and bring lasting value to organizations Build CRM that excels at :
: operations, analytics, and collaboration Gather requirements effectively: :
: identify key pain points, objectives, and functional requirements Develop :
: customer insight through 360-degree client view and client profiling Turn :
: customer requirements into a CRM design spec Architect your CRM platform :
: Bring machine learning and artificial intelligence into your CRM system :
: Ensure compliance with GDPR and other critical regulations Choose between :
: on-premise, cloud, and hybrid hosting solutions Who this book is for CRM :
: practitioners who want to update their work with new, proven techniques an :
: approaches :
. :
.:
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Files
| Path | Size |
|---|
| bb-the.the.art.of.crm.nfo | 10,85 KB |
| bbaenwna.zip | 23,92 MB |