Pluralsight.The.Art.Of.Customer.Conversations-NOLEDGE

Section: Appz
Group: NOLEDGE
Size: 114,95 MB
Files: 11
Date: 2020-06-04

NFO

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        ▄                       Pluralsight                        ▄
                     The Art Of Customer Conversations

          Date...: 2020-06-04
          Type...: Bookware
          Disks..: 9x15MB

          Notes..: Big Data LDN 2019 | The Art of
                   Customer Conversations | Jo Boswell
                   What makes a great customer experience
                   and who does it well? What role do
                   data and technology play in
                   transforming the customer experience?
                   How can businesses harness these
                   capabilities to transform the
                   experience for their customers and
                   drive value to the bottom line? In
                   Jo's session, she will give an
                   overview of the building blocks you
                   will need to create great customer
                   conversations, as well as suggestions
                   on how to get started. She will share
                   lessons learned from her own
                   experience of leading a major
                   transformation experience at British
                   Airways that delivered personalized
                   interactions at scale across the
                   airline's multiple interactions with
                   customers in multiple channels.

          Install: Unpack, Wise up and Enjoy!

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Files

Path	Size
noledge-the-art-of-customer-conversations.nfo	2,68 KB
noledge-the-art-of-customer-conversations.r00	14,31 MB
noledge-the-art-of-customer-conversations.r01	14,31 MB
noledge-the-art-of-customer-conversations.r02	14,31 MB
noledge-the-art-of-customer-conversations.r03	14,31 MB
noledge-the-art-of-customer-conversations.r04	14,31 MB
noledge-the-art-of-customer-conversations.r05	14,31 MB
noledge-the-art-of-customer-conversations.r06	14,31 MB
noledge-the-art-of-customer-conversations.r07	514,42 KB
noledge-the-art-of-customer-conversations.rar	14,31 MB
noledge-the-art-of-customer-conversations.sfv	504 B