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. : ________| / | _______ ____\_____ | _.______
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19
PROUDLY PRESENTING:
Exploring.Customer.Support
INFORMATION:
Date............: 2020-07-18
Rars............: 3 Rar Files
Course Length...: 0 hrs 28 mins
Website.........: https://tinyurl.com/y4zoed8v
Release Notes...:
In this course, Exploring Customer Support, youÆll learn to appreciate and
interact with the Customer Support function from a product management perspective.
First, youÆll explore what the purpose, roles and process are related to Customer
Support. Next, youÆll discover what a Net Promoter Score (NPS) is and what it means
for your product. Finally, youÆll learn how to leverage an Experience Brief to
document a vision of Customer Support. When youÆre finished with this course, youÆll
have the skills and knowledge of the Customer Support function and NPS needed to
communicate and align on a Customer Support experience for your product.
Install Notes...:
Unrar, Learn and Enjoy!
GREETINGS:
- KNOWN - HONOR - SKIDROW - DARKSiDERS - DAUDiO - JAVSiDERS - dbOOk - z0ne -