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┌────────────────────────────────────────────────────────────────────────────┐
│■■ » RELEASE iNFORMATiON « ■■│
└─┬────────────────────────────────────────────────────────────────────────┬─┘
│░│ TiTLE : ITIL Version 3 at a Glance: Information Quick Reference │░│
│░├────────────────────────────────────────────────────────────────────────┤░│
│░│ AUTHOR : John Long │░│
│░├────────────────────────────────────────────────────────────────────────┤░│
│░│ PUBLISHER : Springer │░│
│░├────────────────────────────────────┬───────────────────────────────────┤░│
│░│ iSBN : 0387773924 │ MAKER : Team DDU │░│
│░├────────────────────────────────────┼───────────────────────────────────┤░│
│░│ PAGES : 84 Pages │ PACKAGER : Team DDU │░│
│░├────────────────────────────────────┼───────────────────────────────────┤░│
│░│ EDiTiON : July 18, 2008 │ SUPPLiER : Team DDU │░│
│░├────────────────────────────────────┼───────────────────────────────────┤░│
│░│ LANGUAGE : ENGLISH │ FORMAT : PDF │░│
│░├────────────────────────────────────┼───────────────────────────────────┤░│
│░│ RLS DATE : 07/21/08 │ SiZE : 2.08 MB │░│
┌─┴────────────────────────────────────┴───────────────────────────────────┴─┐
│■■ » RELEASE NOTES « ■■│
└─┬────────────────────────────────────────────────────────────────────────┬─┘
│░│ │░│
│░│ [Product Information] │░│
│░│ │░│
│░│ ITIL@ Version 3 At a Glance takes a graphical approach to │░│
│░│ consolidating the information of ITIL@ version 3. ITIL@ is an │░│
│░│ internationally-recognized set of best practices for providing IT │░│
│░│ service management. IT organizations worldwide are implementing │░│
│░│ ITIL@ as a vehicle for improving IT service quality and improve │░│
│░│ return on investment for IT services. │░│
│░│ The desk references unique graphical approach will take otherwise │░│
│░│ complex textual descriptions and make the information accessible in │░│
│░│ a series of consistent, simple diagrams. ITIL@ Version 3 At a │░│
│░│ Glance will be of interest to organizations looking to train their │░│
│░│ staffs in a consistent and cost-effective way. Further, this book │░│
│░│ is ideal for anyone involved in planning consulting, implementing, │░│
│░│ or testing an ITIL@ Version 3 implementation. │░│
│░│ Each chapter in ITIL@ Version 3 at a Glance summarizes one of the │░│
│░│ ITIL@ v3 books in the following consistent structure: │░│
│░│ - Brief Description of the Stage │░│
│░│ - Overview Diagram of the Stage │░│
│░│ - Key Concepts of the Stage │░│
│░│ - Practices or Processes │░│
│░│ - Roles │░│
│░│ - Process Purpose │░│
│░│ - Overview Diagram │░│
│░│ - Key Concepts │░│
│░│ │░│
│░│ │░│
│░│ [Install Information] │░│
│░│ │░│
│░│ Unpack it ! │░│
│░│ │░│
│░│ [For more information] │░│
│░│ │░│
│░│ http://www.amazon.com/exec/obidos/tg/detail/-/0387773924/ │░│
│░│ │░│
┌─┴────────────────────────────────────────────────────────────────────────┴─┐
│■■ » CONTACT iNFORMATiON « ■■│
└─┬────────────────────────────────────────────────────────────────────────┬─┘
│░│ │░│
│░│ Nothing but suppliers ATM! │░│
│░│ │░│
│░│ If you wish to contact us, you may email us at: │░│
│░│ Email: teamddu[at]gmail[dot]com │░│
│░│ │░│
┌─┴────────────────────────────────────────────────────────────────────────┴─┐
│■■ TEAM DDU ( Day Day UP ) 2004 x!FEAR ■■│
└────────────────────────────────────────────────────────────────────────────┘